Terms of service

OVERVIEW

Welcome to Byova! The terms “we,” “us,” and “our” refer to Byova. Byova operates this website and online store, including all related information, content, features, tools, products, and services available to provide you with a convenient shopping experience (collectively, the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with the policies referenced in this document, explain your rights and responsibilities when you access or use our Services.

Please read these Terms carefully before using our website or placing an order. By accessing, browsing, creating an account, or purchasing from our store, you agree to these Terms and our Privacy Policy. If you do not agree, please do not access or use our Services.

SECTION 1 — ACCESS AND ELIGIBILITY

You must be at least 18 years old, or the age of majority in your place of residence, to make a purchase through our store.

By using our Services, you represent that you meet the applicable age requirement and have the legal capacity to agree to these Terms.

You agree to provide accurate, current, and complete information when placing an order, creating an account, or communicating with us. You are responsible for keeping your account information up to date and protecting your account credentials.

You may not sell, transfer, or assign your account to another person without our prior written consent.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display our products and their descriptions, images, colors, sizes, and other details as accurately as possible.

However, product colors and appearances may vary depending on your screen, device settings, lighting, and other factors. Product images are provided to help illustrate the products and may not reproduce every detail exactly.

Please review product descriptions, specifications, sizing information, and other available details before placing an order.

We may update product descriptions, pricing, availability, or other product information when necessary. We may discontinue products or limit quantities available for purchase, subject to applicable law and any obligations relating to orders already accepted.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

SECTION 3 — ORDERS AND ACCEPTANCE

When you place an order, you submit an offer to purchase the selected products under these Terms.

An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted. We may need to review an order before accepting and fulfilling it.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, product unavailability, material pricing or listing errors, or violations of these Terms.

If we cancel an order after payment has been collected, we will arrange an appropriate refund of the amount paid for the canceled order, subject to applicable law.

If we need to change or cancel an order, we will make reasonable efforts to contact you using the email address, phone number, or other contact information provided with your order.

Please review your order carefully before submitting it. If you need to request a cancellation or make a change, contact us as soon as possible at support@byova.shop. We cannot guarantee that a request can be accommodated after an order has entered processing or shipping.

Returns and refunds are governed by our Refund Policy:

https://byova.shop/policies/refund-policy

SECTION 4 — PRICES, TAXES, AND BILLING

Product prices and promotions may change without notice. The price applicable to your order will generally be the price displayed at checkout when you place the order, subject to correction of genuine pricing errors and applicable law.

Unless otherwise stated at checkout, prices may exclude applicable sales taxes, shipping charges, or other disclosed fees. Any applicable charges will be presented at checkout where required.

You agree to provide accurate and complete billing, payment, shipping, and contact information when making a purchase.

You represent that you are authorized to use the payment method submitted with your order and authorize the applicable payment provider to process the payment for your purchase and any charges disclosed at checkout.

Payments are processed through the payment methods and providers made available during checkout. Your use of a third-party payment service may also be subject to that provider’s terms and privacy practices.

If a product or order is affected by a material pricing, technical, or listing error, we may take reasonable steps to correct the error, contact you, or cancel the affected order and issue any required refund.

Promotions or discounts may have separate terms. If promotional terms conflict with these Terms, the specific promotional terms will apply to the extent of the conflict, subject to applicable law.

SECTION 5 — SHIPPING AND DELIVERY

Shipping methods, charges, processing information, and estimated delivery times are described in our Shipping Policy:

https://byova.shop/policies/shipping-policy

Delivery dates and timeframes are estimates unless expressly stated otherwise. Actual delivery may be affected by carrier operations, weather, address errors, operational disruptions, or other circumstances.

We will make reasonable efforts to process and fulfill orders according to our stated policies. If a significant shipping issue arises, please contact us so we can review the matter.

You are responsible for providing a complete and accurate shipping address. If you discover an error, contact us as soon as possible. We cannot guarantee address changes after an order has been processed or dispatched.

Any questions involving delayed, lost, damaged, or undelivered packages will be reviewed in accordance with our applicable policies and legal obligations.

Nothing in this section excludes rights or remedies that cannot lawfully be excluded.

SECTION 6 — RETURNS, REFUNDS, AND EXCHANGES

Our Refund Policy explains the applicable return conditions, eligibility requirements, refund procedures, and other return-related terms.

By placing an order, you agree to follow the applicable return procedure described in that policy, subject to any rights granted by applicable law.

Our standard return window is 30 days, subject to the eligibility requirements and conditions set out in the Refund Policy.

Please review the full policy before requesting a return:

https://byova.shop/policies/refund-policy

If you have questions about a return or refund, contact support@byova.shop.

SECTION 7 — INTELLECTUAL PROPERTY

Unless otherwise indicated, the content on our website, including text, graphics, logos, designs, website layout, and other materials, is owned by or licensed to Byova and is protected by applicable intellectual property laws.

You may access and use our website for lawful personal shopping purposes. You may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from website content without the prior written permission of the applicable rights holder, except as permitted by law.

All third-party trademarks, logos, and product names remain the property of their respective owners. Their appearance on our website does not necessarily imply endorsement or affiliation.

SECTION 8 — THIRD-PARTY TOOLS AND LINKS

Our Services may include features, tools, links, or content provided by third parties.

We do not control every third-party website or service and are not responsible for its independent content, policies, availability, or practices.

Your use of a third-party website, application, payment service, or tool may be governed by separate terms and privacy policies. We encourage you to review those terms before using the service.

To the extent permitted by applicable law, Byova is not responsible for losses arising solely from third-party services outside our reasonable control. This does not exclude any responsibility that cannot legally be excluded.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Byova is powered by Shopify, which enables us to provide the Services to you. However, sales and purchases made through our store are transactions between you and Byova.

To the extent permitted by applicable law, Shopify is not responsible for the transactions between you and Byova, including the products you purchase from us or issues arising directly from those transactions.

By using our Services, you acknowledge Shopify’s role as the platform provider. Nothing in this section limits any rights or remedies you may have under applicable law.

SECTION 10 — PRIVACY

Your use of our Services is subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

You can review our Privacy Policy here:

https://byova.shop/policies/privacy-policy

Because our store is hosted by Shopify, Shopify may also process personal information to provide and support the Services. Third-party providers may process information as necessary to support payment processing, delivery, customer support, security, and other store functions.

Please review our Privacy Policy and Shopify’s privacy information for further details:

https://www.shopify.com/legal/privacy

SECTION 11 — FEEDBACK AND REVIEWS

If you submit reviews, suggestions, feedback, ideas, or other content to us, you represent that you have the right to submit that content and that it does not violate applicable law or another person’s rights.

You grant Byova a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute the content you submit for purposes related to operating, improving, and promoting our business, subject to applicable law and our Privacy Policy.

We may remove or decline to display content that we reasonably believe is unlawful, fraudulent, abusive, misleading, infringes intellectual property rights, or violates these Terms.

You must not submit fake reviews, impersonate another person, or misrepresent your experience with our products.

Nothing in this section requires us to publish a review or permits us to misrepresent a customer’s opinion.

SECTION 12 — ERRORS AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other details.

We may correct errors, update information, or cancel affected orders when appropriate and permitted by law.

If a material error affects an order you have placed, we will make reasonable efforts to notify you and, where necessary, provide an appropriate resolution, including a refund for a canceled order.

SECTION 13 — PROHIBITED USES

You may use our Services only for lawful purposes. You agree not to:

  • Violate applicable laws or regulations.

  • Engage in fraudulent, deceptive, threatening, or abusive conduct.

  • Infringe our intellectual property rights or the rights of others.

  • Submit false, misleading, or unauthorized information.

  • Introduce viruses, malicious code, or other harmful technology.

  • Attempt to gain unauthorized access to our website, systems, or customer accounts.

  • Interfere with the security, availability, or proper operation of our Services.

  • Collect or misuse other customers’ personal information without authorization.

  • Use our website to distribute spam or unlawful promotional material.

  • Use automated systems to access, scrape, or copy our website in a way that violates these Terms, applicable law, or applicable technical restrictions.

We may investigate suspected violations and take reasonable action, including restricting access, canceling fraudulent orders, or suspending accounts, where appropriate and permitted by law.

SECTION 14 — TERMINATION AND SUSPENSION

We may restrict or suspend access to our Services when reasonably necessary to protect our website, customers, business operations, or legal rights, including where we reasonably suspect fraud, unauthorized access, or a material violation of these Terms.

Where appropriate and permitted by law, we may cancel orders or terminate access to particular features.

Termination does not eliminate payment obligations or other rights and responsibilities that arose before termination. Provisions that by their nature should continue after termination will remain effective to the extent permitted by law.

SECTION 15 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our website and online Services are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, or available at every time.

Product-specific descriptions, representations, warranties, and rights under applicable law remain relevant to your purchase. Nothing in these Terms is intended to exclude any express warranty we provide or any consumer guarantee that cannot legally be excluded.

To the extent permitted by applicable law, we disclaim implied warranties that may otherwise apply to the website or Services.

Some jurisdictions do not permit certain warranty disclaimers. In those jurisdictions, the applicable disclaimers apply only to the extent legally permitted.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Byova and its relevant representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or Services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability for matters that cannot legally be excluded or limited, including any applicable mandatory consumer rights or remedies.

Where a limitation of liability is permitted, it will apply only to the extent allowed by applicable law and in the circumstances to which it lawfully applies.

SECTION 17 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for third-party claims, losses, and reasonable expenses arising directly from your unlawful use of our Services, your material violation of these Terms, or your infringement of another person’s rights.

This section does not require you to indemnify Byova for our own unlawful conduct or for matters for which responsibility cannot legally be transferred to you.

SECTION 18 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed to the extent necessary.

The remaining provisions will continue in effect to the extent they remain valid and enforceable.

SECTION 19 — NO WAIVER; ENTIRE AGREEMENT

If we do not enforce a provision of these Terms on one occasion, that does not mean we waive our right to enforce it later.

These Terms, together with the policies and terms expressly incorporated by reference, govern your use of our Services and supersede prior agreements relating to the same subject matter, except where applicable law provides otherwise.

If a specific policy or promotional term conflicts with these Terms, the specific term will govern the relevant subject matter to the extent stated in that policy or promotion and permitted by law.

SECTION 20 — ASSIGNMENT

You may not assign your rights or obligations under these Terms without our prior written consent, except where applicable law permits otherwise.

We may assign or transfer our rights and obligations in connection with a business restructuring, merger, acquisition, or transfer of assets, subject to applicable law.

SECTION 21 — GOVERNING LAW

These Terms are governed by the applicable laws of the State of Texas and the applicable federal laws of the United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Any dispute relating to these Terms will be handled by a court with proper jurisdiction under applicable law. Nothing in this section prevents you from exercising rights that cannot lawfully be waived or restricted.

SECTION 22 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our business, website, services, or legal requirements.

When changes are made, we will update the “Last Updated” date on this page. Where required by law, we will provide additional notice or obtain consent before implementing material changes.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

We encourage you to review this page periodically.

SECTION 23 — CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Store Name: Byova
Email: support@byova.shop
Phone: +1 (332) 254-9345
Address: 1010 E 47th St, San Angelo, TX 76903, USA

Thank you for shopping with Byova.