Thank you for shopping with Byova. This Payment Policy explains the payment methods available through our website, https://byova.shop, and how payments, authorizations, refunds, and payment-related issues are handled.
By placing an order through our website, you acknowledge the payment procedures described in this Policy, subject to applicable law and your consumer rights.
1. Accepted Payment Methods
Byova supports the following payment card options, subject to availability and successful processing at checkout:
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Visa
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Mastercard
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Maestro
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American Express
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JCB
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Visa Electron
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Discover
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Diners Club
The payment methods available for your order will be displayed during checkout. Availability may vary depending on the payment provider, card issuer, transaction type, customer location, currency, security checks, and other applicable factors.
We do not guarantee that every listed payment method will be available for every transaction.
2. Payment Processing
When you place an order, your payment is processed through the payment service available at checkout.
Depending on the payment method and processing procedures, a payment may be authorized when an order is placed, captured immediately, or processed after additional verification.
An order may require successful payment authorization or processing before it can be confirmed and fulfilled.
3. Payment Authorization
Your payment may require authorization from your bank, card issuer, or payment service provider.
An authorization indicates that a transaction may proceed, but it does not always mean the payment has been fully completed.
Your financial institution may place a temporary authorization hold on your available balance or credit limit. The duration of such a hold depends on the relevant institution and payment method.
4. When Will You Be Charged?
The timing of a charge depends on the payment method and processing arrangements available at checkout.
If an order is canceled or qualifies for a refund, the applicable refund will be handled according to our Refund Policy and the procedures of the relevant payment provider.
5. Accurate Payment Information
Customers are responsible for providing accurate payment and billing information during checkout.
This information may include the cardholder's name, billing address, card details, expiration date, and any additional information required by the payment provider.
Incorrect or incomplete information may result in a declined payment, additional verification, order delays, or cancellation.
For your security, never send your complete card number, CVV/security code, password, or other sensitive payment credentials through ordinary email, phone, or social media messages.
6. Payment Security
We rely on the payment-processing and security features provided by Shopify and the payment services enabled on our store.
We take reasonable steps to support secure transactions. However, no online payment or information transmission system can guarantee absolute security.
Customers should complete payments through the official checkout process or another payment method expressly offered by Byova.
7. Declined Payments
A payment may be declined for several reasons, including:
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Incorrect or expired card information
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Insufficient available funds or credit
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Bank or card issuer restrictions
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Billing information mismatches
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Additional verification requirements
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Fraud-prevention checks
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Unsupported transaction types
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Payment processing errors or temporary technical issues
If your payment is declined, check your payment information and try again if appropriate. You may also contact your bank or card issuer or use another payment method available at checkout.
8. Additional Payment Verification
Some transactions may require additional verification by the payment provider, bank, or card issuer.
Verification may be required for security, fraud prevention, transaction authorization, or billing information checks.
Additional verification may delay order processing until the payment is successfully authorized or completed.
9. Fraud Prevention and Transaction Review
To help protect customers and our business, transactions may be reviewed when necessary for payment verification or security purposes.
An order may be delayed, placed on hold, or canceled if payment cannot be verified or reasonable security concerns arise, subject to applicable law.
We will not ask customers to provide passwords or complete payment-card security credentials through ordinary customer-service communications.
10. Currency and Exchange Rates
Prices and order totals are displayed in the currency specified by our website or checkout system.
If your bank account or payment card uses another currency, your financial institution or payment provider may convert the transaction into that currency.
Exchange rates and foreign transaction fees are determined by the relevant financial institution or payment provider and are generally outside our control.
11. Billing Information
Billing information provided during checkout may be used to process and verify your payment.
Customers should ensure that their billing information is accurate and matches the requirements of their payment provider.
A mismatch may result in additional verification, a declined transaction, or a delay in processing the order.
12. Payment Confirmation
After successfully placing an order, you may receive an order confirmation by email.
The confirmation may include your order number, products purchased, order total, billing and shipping details, and available payment-status information.
If you do not receive an order confirmation, check your spam or junk folder before contacting customer support.
13. Failed or Incomplete Payments
If a payment is unsuccessful, your order may not be completed.
Adding a product to your shopping cart does not guarantee that the product is reserved. Order confirmation and fulfillment remain subject to successful checkout and applicable payment requirements.
If you experience a payment problem, you may try again or use another payment method available at checkout.
14. Duplicate Charges
If you believe you have been charged more than once for the same order, contact us at support@byova.shop.
Please provide your order number and relevant transaction details, but do not send your complete card number or security code.
Some apparent duplicate charges may be temporary authorization holds rather than completed duplicate payments. Your bank or payment provider may help clarify the transaction status.
15. Refunds
Refund eligibility and return conditions are explained in our Refund Policy:
https://byova.shop/policies/refund-policy
Approved refunds will generally be issued to the original payment method, unless otherwise permitted or required by applicable law or the payment provider.
After a refund has been processed, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.
16. Refunds for Canceled Orders
If an order is canceled and qualifies for a refund, the refund will be handled according to our Refund Policy and the relevant payment provider's procedures.
Submitting a cancellation request does not necessarily mean that a refund has already been approved or processed.
17. Partial Refunds
Where permitted under our Refund Policy and applicable law, an order may qualify for a partial refund rather than a full refund.
The applicable amount will depend on the circumstances of the order and the terms of our Refund Policy.
18. Payment Disputes and Chargebacks
If you believe a payment is incorrect or unauthorized, contact your bank or card issuer promptly where appropriate.
You may also contact us at support@byova.shop so we can investigate any related order or payment issue.
Customers retain any applicable rights and dispute procedures available through their financial institution or under applicable law.
19. Unauthorized Transactions
If you believe your payment card or account has been used without authorization, contact your bank or card issuer immediately.
You may also contact us if the transaction appears to be associated with an order placed through Byova.
We may request relevant order information to investigate the issue. Never send passwords or complete payment-card security credentials through ordinary customer-service communications.
20. Third-Party Payment Services
Payments may be processed through Shopify and the payment services enabled on our store.
These services may have their own terms, privacy policies, security procedures, and transaction requirements.
The payment methods available for a particular order depend on the services and options presented at checkout.
21. Payment Method Availability
Although this Policy lists supported card networks, not every method may be available for every transaction.
Availability may depend on the payment service, card issuer, transaction amount, customer location, currency, security verification, and technical availability.
The options displayed during checkout determine which payment methods are available for your particular transaction.
22. Promotional Discounts
Promotional discounts, coupons, and special offers may be subject to specific conditions, including minimum purchase amounts, eligible products, expiration dates, and other stated restrictions.
Unless expressly stated otherwise, promotional discounts are not cash payments and cannot be exchanged for cash.
23. Taxes and Additional Charges
Applicable taxes, shipping charges, and other disclosed charges will be presented during checkout where required.
Your bank or payment provider may separately charge foreign transaction fees, currency conversion fees, or other fees associated with your payment method.
Such third-party fees are generally outside our control.
24. Reviewing Your Order Total
Before completing your purchase, please review the checkout page carefully.
Your order total may include:
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Product prices
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Applicable discounts
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Shipping charges
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Taxes
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Other disclosed charges
By completing checkout, you authorize the applicable payment for the order total presented during the purchasing process.
25. Changes to Payment Methods
We may add, modify, or discontinue payment methods from time to time, subject to applicable requirements.
The payment options displayed at checkout represent the methods available for your transaction at that time.
26. Contact Us About Payment Issues
If you have questions about a payment, charge, or refund, please contact us:
Store Name: Byova
Email: support@byova.shop
Phone: +1 (332) 254-9345
Address: 1010 E 47th St, San Angelo, TX 76903, USA
Website: https://byova.shop
For order-related inquiries, please include your order number whenever possible.
For your security, never send your complete card number, CVV/security code, password, or other sensitive payment credentials through ordinary email or phone communications.
27. Policy Updates
We may update this Payment Policy from time to time to reflect changes in our payment methods, processing procedures, store operations, or applicable requirements.
When changes are made, we will post the revised Policy on this page and update the “Last Updated” date.
We encourage customers to review this Policy periodically.
Thank you for shopping with Byova.