At Byova, we are dedicated to delivering your order quickly, safely, and efficiently. Every purchase is carefully prepared and shipped with attention to quality and customer satisfaction. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

By placing an order with Byova, you acknowledge and agree to the shipping terms outlined below.

Shipping Coverage

Currently, Byova ships exclusively within the United States.

At this time, we do not offer international shipping. Should our shipping destinations expand in the future, this policy will be updated accordingly.

Free Standard Shipping

We are pleased to offer:

• 
  FREE Standard Shipping on every order.
  
• 
  No minimum purchase requirement.
  
• 
  No hidden shipping fees.
  
• 
  No additional handling charges.
  

The price you see at checkout is the final price for shipping within the United States.

Order Processing

Once your order has been successfully placed, our fulfillment team begins preparing your package as quickly as possible.

Each order goes through verification, quality inspection, careful packaging, and shipment preparation before leaving our warehouse.

Processing Time

1–2 Business Days

Business days are Monday through Friday, excluding weekends and U.S. federal holidays.

Please note that processing time is separate from shipping time.

Order Cut-Off Time

Orders placed before 4:00 PM Eastern Standard Time (EST) on a business day are generally processed the same day.

Orders received:

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  After 4:00 PM EST
  
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  On weekends
  
• 
  During public holidays
  

will begin processing on the next available business day.

During promotional events, holidays, or periods of exceptionally high order volume, processing times may be slightly extended.

Estimated Delivery Time

After your order has been processed and shipped, standard delivery typically requires:

3–5 Business Days

Estimated delivery timeline:

• 
  Processing: 1–2 Business Days
  
• 
  Shipping: 3–5 Business Days
  
• 
  Estimated Total Delivery: 4–7 Business Days
  

Delivery estimates are provided for guidance only and may vary depending on carrier operations, weather conditions, or other circumstances beyond our control.

Shipping Partners

To ensure dependable delivery, Byova works with trusted national shipping carriers.

The shipping carrier assigned to your order may vary depending on your delivery location, package size, warehouse availability, and shipping method.

Order Tracking

Once your package has been shipped, you'll receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours after shipment for tracking information to appear on the carrier's website.

If you do not receive your tracking email, please check your spam or junk folder before contacting our support team.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Before placing your order, please verify:

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  Full recipient name
  
• 
  Street address
  
• 
  Apartment, suite, or unit number (if applicable)
  
• 
  City
  
• 
  State
  
• 
  ZIP Code
  
• 
  Contact phone number
  

Byova cannot be held responsible for shipping delays, returned packages, failed deliveries, or lost shipments caused by incorrect or incomplete address information provided during checkout.

If you notice an error after placing your order, please contact us immediately. If your order has not yet entered the shipping process, we will do our best to update the shipping information.

Shipping Delays

While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including but not limited to:

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  Severe weather
  
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  Carrier transportation delays
  
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  High seasonal shipping volume
  
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  Public holidays
  
• 
  Natural disasters
  
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  Unexpected operational interruptions
  

We appreciate your patience and understanding whenever such situations arise.

Lost, Missing, or Delayed Packages

If your tracking information has not updated for an extended period, your package appears to be lost, or it has been marked as delivered but cannot be located, please contact our customer support team.

We will work directly with the shipping carrier to investigate the shipment and assist you in reaching the most appropriate resolution.

Carrier investigations may require several business days before a final determination can be made.

Multiple Shipments

Some orders may be fulfilled from different warehouse locations depending on inventory availability.

In these cases:

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  Items may arrive in separate packages.
  
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  Multiple tracking numbers may be issued.
  
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  There are no additional shipping charges for split shipments.
  

Refused or Undeliverable Shipments

Packages returned to us because of:

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  Incorrect shipping information
  
• 
  Multiple failed delivery attempts
  
• 
  Refused delivery
  
• 
  Unclaimed shipments
  

may require additional shipping fees before reshipment.

If a refund is requested, it will be processed according to our Return & Refund Policy after the returned package has been received and inspected.

Shipping Policy Changes

Byova reserves the right to update or modify this Shipping Policy at any time without prior notice.

Any changes become effective immediately upon publication on this page. Customers are encouraged to review this policy periodically to stay informed of any updates.

Contact Us

If you have any questions regarding shipping, delivery, tracking information, or your order status, our customer support team is always happy to assist.

Byova Customer Support

Email: support@byova.shop

Phone: +1 (347) 392-9868

Address: 11907 Laurie Ln, Houston, TX 77024, United States